Our Privacy Policy

Effective Date: 2025/01/01

Xakwa Holdings (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

We collect and process the following types of personal data:

• Personal Identifiable Information: Name, email address, phone number, and any details submitted via our contact forms.

• Technical Data: IP address, browser type, device information, and pages visited.

• Cookies and Tracking Data: Information collected through cookies to enhance user experience

2. How We Use your Information:

Your personal data is used for the following purposes:

• To respond to inquiries and provide customer support.

• To send updates, promotional material, and newsletters (if opted in).

• To improve our website and services through analytics.

• To comply with legal obligations and protect against fraudulent activity.

3. Sharing of Information:

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third-party vendors assisting in website operations, such as hosting or email communication.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or business restructuring.

4. Data Security:

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we encourage users to take precautions when sharing personal data.

5. Data Retention:

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights & Choices:

Under the Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to:

• Access, update, or request deletion of your personal data.

• Withdraw consent for marketing communications.

• Lodge a complaint with a regulatory authority if your data is misused.

7. Cookies and Tracking:

Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings.

8. Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to this Policy:

We may update this policy periodically. Any changes will be posted on this page, and we encourage users to review it regularly.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Xakwa Holdings
Email: info@xakwa.com
Phone: 012 023 3380
Address: Park Lane West, 180-197 Amarand Ave, Waterkloof Glen, Pretoria, 0010